Privacy Policy – Your Data Rights at baij99

1. Introduction

Binding Document

This Privacy Policy ("Policy") describes how baij99 ("baij99", "we", "us", "our") collects, processes, stores, shares, and protects personal information relating to individuals ("Player", "User", "you") who access or use the baij99 website at https://baij99.pro, including all associated games, betting markets, payment services, and customer support channels (collectively, the "Services").

baij99 is committed to safeguarding the privacy of every player on our platform. We handle all personal data with care, in accordance with applicable data protection principles, and we do not sell your personal information to third parties for their own marketing purposes.

By registering an account, making a deposit, or otherwise using the baij99 Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should discontinue use of the platform immediately.

Scope: This Policy applies to all data collected through the baij99 website, mobile browser experience, customer support communications, and any other channel through which you interact with baij99. It does not apply to third-party websites or services that may be linked from our platform.

2. Information We Collect

baij99 collects personal information through several channels in the ordinary course of providing its Services. The categories of data we collect include the following:

Registration & Account Data

Full legal name, date of birth, gender, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), email address, and mobile phone number provided when you create a baij99 account.

Financial & Payment Data

Transaction records including deposit amounts, withdrawal requests, payment method identifiers (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and transaction reference numbers. Full card numbers and mobile wallet PINs are never stored by baij99.

Gaming & Betting Activity

Records of games played, bets placed, wagers, bet amounts, outcomes, bonus claims, and session durations. This data supports responsible gaming monitoring, fraud prevention, and dispute resolution.

Technical & Device Data

IP address, browser type and version, operating system, device model, screen resolution, time zone (Bangladesh Standard Time, UTC+6), referring URLs, and pages visited within the baij99 platform.

Support Communications

Content of messages, emails, and chat transcripts you send to baij99's customer support team, including any attachments or identity documents submitted for verification purposes.

Cookies & Tracking Data

Session cookies, persistent cookies, and similar tracking technologies used to maintain your login session, remember preferences, analyse platform usage, and deliver a consistent experience across visits. See Section 7 for full cookie details.

3. How We Use Your Information

baij99 processes personal data only for legitimate, clearly defined purposes. We do not use your data for purposes incompatible with those listed below without first obtaining your explicit consent.

Account creation and management: To register your baij99 account, verify your identity, and manage your profile and preferences.
Service delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, and other payment partners; to credit winnings and apply bonuses; and to provide access to casino games and sports betting markets.
Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to comply with know-your-customer (KYC) obligations.
Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, collusion, bonus abuse, and other prohibited activities.
Responsible gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, in order to apply self-exclusion tools, deposit limits, or account restrictions where appropriate.
Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
Legal compliance: To fulfil obligations under applicable laws and to respond to lawful requests from regulatory authorities or law enforcement agencies.
Platform improvement: To analyse usage patterns, conduct testing, and improve the functionality, performance, and design of the baij99 platform.
Marketing communications: To send you promotional offers, bonuses, and news about baij99 — but only where you have provided explicit consent. You may withdraw consent at any time by contacting [email protected].

No data selling: baij99 does not sell, rent, or trade your personal data to any third party for their own independent marketing or commercial purposes. Data sharing with third parties is limited strictly to what is necessary to deliver our Services, as described in Section 4.

baij99 may share your personal data with the following categories of third parties, strictly to the extent necessary for the purposes described in this Policy:

Payment Service Providers

Transaction data is shared with payment processors including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) to facilitate deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations.

Identity Verification Partners

Where required for KYC compliance, identity documents and verification data may be shared with accredited third-party identity verification services. These partners process your data under strict confidentiality agreements.

Game Software Providers

Limited technical data (such as player session tokens and game round identifiers) is shared with certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi solely to deliver and authenticate game sessions.

Regulatory & Law Enforcement Authorities

baij99 will disclose personal data to competent authorities where required by law, court order, or in response to a lawful request related to fraud investigation, anti-money laundering compliance, or national security.

All third-party data processors engaged by baij99 are required to implement appropriate technical and organisational security measures and are prohibited from using your personal data for any purpose beyond delivering the specific service for which they were engaged.

5. Data Retention

baij99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following table summarises our standard retention periods:

Data Category	Retention Period	Reason
Account & identity data	5 years after account closure	KYC and AML compliance
Financial transaction records	7 years	Financial audit requirements
Gaming activity logs	3 years	Dispute resolution and RG monitoring
Support communications	2 years	Quality assurance and disputes
Marketing consent records	Until consent withdrawn + 1 year	Consent audit trail
Cookie and analytics data	Up to 13 months	Platform analytics

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

6. Data Security

baij99 implements a multi-layered security architecture to protect your personal and financial data against unauthorised access, disclosure, alteration, and destruction. Our key security measures include:

256-bit SSL/TLS encryption applied to all data transmitted between your browser and the baij99 server, ensuring that payment details and login credentials cannot be intercepted in transit.
Encrypted data storage for all sensitive fields including identity documents, financial records, and account credentials. Passwords are stored as salted cryptographic hashes and are never stored in plain text.
Access controls limiting data access to authorised baij99 personnel on a strict need-to-know basis. All internal data access is logged and subject to regular audit.
Intrusion detection systems and continuous network monitoring to identify and respond to suspicious activity in real time.
Regular security assessments including vulnerability scans and penetration testing conducted by qualified security professionals.
Secure development practices applied to all platform updates, including code review, input validation, and protection against common web vulnerabilities.

Your role in security: While baij99 takes extensive measures to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for using a secure, private internet connection when accessing baij99. If you believe your account has been compromised, contact [email protected] immediately.

7. Cookies & Tracking Technologies

baij99 uses cookies and similar technologies to deliver, maintain, and improve the platform experience. A cookie is a small text file placed on your device by our server when you visit the baij99 website. Cookies do not contain executable code and cannot carry viruses.

Essential Cookies

Required for the platform to function correctly. They maintain your login session, remember your currency preference (BDT / ৳), and protect against cross-site request forgery. These cannot be disabled without affecting core functionality.

Analytics Cookies

Collect aggregated, anonymised data about how players navigate the baij99 platform — including pages visited, time spent, and features used. This data helps us identify areas for improvement and optimise the user experience.

Preference Cookies

Remember your platform settings and preferences — such as game display options and notification settings — so that you do not need to reconfigure them on each visit.

You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the baij99 platform, but may affect the availability of certain preference-based features. Continued use of baij99 after being presented with this Policy constitutes consent to our use of essential cookies.

8. Your Data Rights

As a baij99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your full name, registered email address, and a clear description of your request.

Right to Access

Request a copy of the personal data baij99 holds about you.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where no legal retention obligation applies.

Right to Restrict

Ask us to limit processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, commonly used format.

Right to Object

Object to processing of your data for direct marketing purposes.

baij99 will respond to verified data rights requests within 30 calendar days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by up to an additional 60 days, with written notice to you explaining the reason for the extension.

Note on legal retention obligations: Certain data — particularly financial transaction records and identity verification documents — must be retained for the periods specified in Section 5 regardless of an erasure request, in order to comply with applicable anti-money laundering and financial regulations.

9. Minors & Age Restriction

The baij99 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account, deposit funds, or use any paid feature on baij99.

If baij99 becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on baij99, please notify us promptly at [email protected].

21+ only. baij99 conducts age verification checks as part of its KYC process. Any account found to belong to a person under the age of 21 will be permanently closed and all associated funds will be forfeited.

10. Changes to This Policy

baij99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When material changes are made, we will notify registered players by email or by displaying a prominent notice on the baij99 platform at least 7 days before the changes take effect.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how baij99 protects your data. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

11. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baij99 handles your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 7 business days (Bangladesh Standard Time, UTC+6).

Data enquiries contact: Email [email protected] with the subject line "Privacy Enquiry" and include your registered account email address and a clear description of your request. Please note this email address is displayed as plain text only and is not a clickable link.

baij99's support team serves players across all divisions of Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — and we are committed to handling your data rights requests professionally and promptly.

This Privacy Policy was last reviewed on 1 January 2026 and supersedes all prior versions of the baij99 Privacy Policy.

baij99 Privacy Policy